Privacy Policy

Last updated: August 8, 2025

Noviracare operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Noviracare is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de‑identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details (name, address, billing/shipping address, phone number, email address)

• Financial information (credit/debit card details, payment confirmations, transaction details)

• Account information (username, password, preferences, settings)

• Transaction information (items viewed, added to cart/wishlist, purchased, returned, exchanged)

• Communications with us (customer support messages)

• Device information (IP address, browser, network, identifiers)

• Usage information (how and when you interact with the Services)

Personal Information Sources

We may collect personal information:

• Directly from you

• Automatically through the Services (cookies and similar technologies)

• From service providers

• From partners or other third parties

How We Use Your Personal Information

We may use personal information to:

Provide, Tailor, and Improve the Services

Including processing payments, fulfilling orders, managing accounts, shipping, returns, reviews, and personalized shopping experiences.

Marketing and Advertising

Sending promotional emails, messages, and showing relevant ads based on your activity.

Security and Fraud Prevention

Protecting accounts, detecting fraud, and securing our Services.

Communicating with You

Providing customer support and maintaining our business relationship.

Legal Reasons

Complying with laws, legal processes, and enforcing policies.

How We Disclose Personal Information

We may disclose personal information:

• With Shopify, vendors, and service providers

• With business and marketing partners

• With affiliates or corporate group members

• In business transactions (mergers, bankruptcy, etc.)

• To comply with legal obligations

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Third‑Party Websites and Links

The Services may include links to third‑party websites. We are not responsible for their privacy practices.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

Security and Retention of Your Information

No security system is 100% secure. Retention of personal information depends on legal, operational, and business needs.

Your Rights and Choices

Depending on your location, you may have rights to:

• Access / Know

• Delete

• Correct

• Data portability

• Opt‑out of sale or targeted advertising

Managing Communication Preferences

You can unsubscribe from promotional emails at any time. Transactional emails may still be sent.

International Transfers

Personal information may be transferred outside your country using approved legal mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically and revise the “Last updated” date.

Contact

If you have any questions or want to exercise your rights, contact us at:

Email: noviracare@gmail.com
Support: noviracare@gmail.com

For the purpose of applicable data protection laws, Noviracare is the data controller of your personal information.