Shipping & Delivery Policy

Noviracare™ Shipping & Delivery

FREE SHIPPING Above $40

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Europe & USA via FedEx, USPS, DHL, and DPD.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.

LOST / MISSING PACKAGES

Noviracare™ is not liable if an incorrect address is provided during checkout. Please make sure that your billing and shipping address is correct before placing your order.
If we have made an error, we will take full responsibility for the original order at no additional cost.

CUSTOMS & DUTIES

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.

SHIPPING TIME

Shipping time varies by location. Below are our estimated delivery times (business days):

Maximum delivery time: 20 business days
* This does not include our 1–3 day processing time
* All shipping times exclude clearance/customs delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order has been shipped. Please note that, in some cases, tracking information may not be available due to free shipping.

“NO INFORMATION AVAILABLE AT THE MOMENT”

For some shipping carriers, it can take 1–5 business days for tracking information to update.
If your order was placed more than 5 business days ago and tracking still hasn’t updated, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items from the same order may sometimes be shipped in separate packages, even if combined shipping was selected.

NEED HELP?

If you have any other questions, please contact us and we’ll do our best to help you.

Email: noviracare@gmail.com